OCTANE

Sign-in did not complete

One of four things happened. Each has a way forward.

WRONG_DOMAIN
Wrong account

You used a personal Google account. Sign in with your @octane-tech.io address — that is the only domain allowed.

DEACTIVATED
Account deactivated

Your Octane account exists but has been switched off, usually after a role change. IT can switch it back on.

INCOMPLETE
Sign-in was not finished

You closed the Google window before it finished. Nothing was saved and nothing broke — start again.

FAILED
Google could not confirm you

Google returned an error instead of an identity. This is almost always temporary — try once more, then tell IT.